|Content||Content & Images||Technical||Creative|
|$45 per hr||$65 per hr||$80 per hr||$80 per hr|
|Text Update and Swap (ready-to-go text replacement only)||Image or image & text (text replacement and minor photo editing placement)||coming soon||Creative thinking, decisions, creating, layout and design.|
|Hourly rates pricing applies to normal business hours, Monday through Friday, 9:00 AM to 6:00 PM, EST. The minimum hourly billing increment is :15 minutes.|
|Response Level||Maximum Response Time||Standard Hours||Hourly Billing Ratio|
|Standard||Within 14 Days||Standard Hours|| 1:1|
(1 hr deducted per hr used)
|Soon||Within 7 Days||Standard Hours|| 1.3:1|
(1.3 hrs deducted per hr used)
|Urgent||Within 8 Business Hours||24/7|| 1.5:1|
(1.5 hrs deducted per hr used)
|Emergency||Within 24 Hours||24/7|| 2:1|
(2 hrs deducted per hr used)
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